Help centre
Products and inventory
Products, stock, purchase orders and their cost, transfers between branches and every movement of your stock.
Products and stock
How to build the product catalogue: the two product types, when stock moves, fractional quantities, variants, pricing packages, barcodes, categories and search.
Sell at a price with taxes included
How to capture a product at the final price the client pays, let Control Total break the taxes down from it, and keep that price when a rate changes.
Charge extras on a product
How numerical variations work: defining the extras a product can carry, each with its own unit cost and maximum, and adding them to a line of a quotation or a sell order so they are charged on top of its price.
Purchase orders and cost
How to buy from a supplier: writing the order, what finalizing it does to your stock and your cost, paying the supplier and cancelling with or without a refund.
Move stock between branches
How a transfer is written, sent and received, what it does to the stock of each branch at each step, what cancelling gives back, and who may do each part.
Every movement of your stock
Why the stock of a product is the sum of its movements rather than a number somebody typed, what writes a movement, and how to read the list when a figure is not what you expected.
Count your stock and correct the difference
How a physical inventory works: starting a count, capturing what you really have, saving it to finish later, completing it so the stock matches the count, and reading the shrinkage it found.
See what your stock lost
How the Shrinkage report gathers every product lost without being sold — damaged returns and cancellations, and lines counted short — with how much was lost, what it was worth and why.